Ember Threads

To care for your handmade and hand block print clothes, machine wash them on a cold cycle with mild detergent and similar colours. When drying, avoid direct sunlight and lay flat or use a drying rack. Iron on the reverse side using a low heat setting to protect the fabric and prints. Store in a cool, dry place away from direct light. Handle gently to maintain their beauty and longevity. Treat them with care, and your handmade pieces will stay vibrant for years!

We offer a 3-day return and exchange policy for most items. Please review the details below:

• Return & Exchange Window: You have 3 days from delivery to request a return or exchange.
• Condition: Items must be new, unworn, and with original tags attached. We will not accept returns or exchanges if the item is used or damaged.
• Shipping Costs: Customers are responsible for return shipping fees.
• Out of Stock Items: If we do not have your size, we will issue a refund. Refunds may take up to 7 business days to process.
• Store Credit: If preferred, you can receive store credit for future purchases.

Sale items are final sale and cannot be returned or exchanged.

For assistance, please contact our customer service team.